The Ansel team worked with a Georgia-based employer to offer a new supplemental health plan to their employees.
The Challenge
A local county government in Georgia had a strong benefits package available to their employees. Alongside their high-deductible health plan, they offered critical illness, hospital indemnity, and accident insurance. Each policy served a specific purpose and covered a wide range of conditions, but the employer recognized the need for something new to provide support for more commonly occurring conditions. Plus, they started to hear feedback from their employees about the existing policies—cumbersome claims, delayed payments, and difficulty getting help from customer service.
The Solution
Their broker recommended adding Ansel—supplemental health insurance that covers 13,000+ illnesses and injuries for things that other policies often miss, like dehydration, pneumonia, and appendicitis. The claims process was simple. Employees could either file a claim through the app in minutes, or skip the process entirely with medical claims integration, which allowed data to flow directly from the third-party administrator to Ansel. This meant eligible benefits were paid automatically, without employees ever needing to file a claim. The app also made it easy for employees to check details like dependent enrollment and monthly premium costs, reducing the HR team’s administrative workload. In the end, the employer added Ansel during open enrollment, and actual annualized premiums reached 1.35X the projected amount. Additionally, more than half of enrolled employees chose to include dependent coverage and/or selected a higher tier of Ansel benefits—demonstrating both engagement and demand beyond initial expectations.
Keys to the Win
“The broker was looking for a way to help the company offer more meaningful protection without overcomplicating the benefits experience. Ansel stood out because it helps offset high deductible costs in a straightforward, automatic way— no claims to file, no extra hoops for employees. It was exactly the kind of simple, impactful solution they needed."
—Jason Clemons, Regional Sales Director, Ansel
Wide-ranging coverage that fills in the gaps
Injuries and illnesses come in all shapes and sizes. Ansel is a plan that is built to be used. With over 13,000+ covered conditions across a wide spectrum (Moderate, Severe, and Catastrophic), employees have more reasons to file a claim, whether it’s for a cut with stitches or cancer.
Claims integration model makes employees lives easier
Even though we made it easy for members to file claims, we know that sometimes, when dealing with a health issue, filing a claim or worrying about receiving a benefit can be stressful. That’s why we can use medical claims data to determine whether members are eligible for Ansel benefits, and pay claims automatically so members can focus on their recovery.
Dedicated support every step of the way
When employees have questions, they should be able to get answers. Ansel’s member services team is there every step of the way to deliver dedicated support from enrollment and plan education to using their Ansel plan at claim time.
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